Refund Policy

Introduction

Thank you for choosing NessoCloud. We value the trust you place in our services and are committed to providing you with the highest standards of service and integrity. This Refund Policy applies to all purchases made on our website. Please read the policy carefully before making a purchase.

Refund Eligibility

We offer a 7-day money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can request a refund within 7 days of making the purchase.

Conditions for Refund

To be eligible for a refund, please ensure the following conditions are met:

  • The request is made within 7 days of purchase.
  • The product has not been used or downloaded.
  • You possess the necessary information or proof of purchase.

How to Request a Refund

To request a refund, please contact our customer support team via email at [email protected]. Kindly include your order details and the reason for your refund request. We would appreciate it if you could let us know the issue before requesting a refund, as we may be able to help resolve any concerns.

Processing the Refund

Once your refund request is received and approved, we will process your refund. The refunded amount will be credited to your original method of payment within a certain number of days, depending on your bank or payment service provider's policies.

Contact Us

If you have any questions about our refund policy or require further assistance, please feel free to contact us. Our dedicated customer support team is ready to assist you with any concerns you may have.

This policy is effective as of 1 October 2023.